ONLINE RETURN AND EXCHANGE POLICY

Merchandise must be returned within 30 days of purchase. Footwear should be tested and tried on carpeted surfaces only. The shoes must not show any visible signs of wear and should be returned in the original packaging.

EXCHANGES

Please clearly indicate the size, style and color of the merchandise that would prefer on your original packing slip. Enclose the packing slip with your carton. Please send the package to the Weyco Group. Customer must pay for the inbound shipping of the old item. We will provide FREE outbound shipping for the new item.

RETURNS

Please clearly indicate on your packing slip the reason for your return. State that you prefer to have funds credited to your charge card or PayPal account. You will receive the full purchase price of the product (Shipping charges are not refundable). Enclosed the packing slip in the carton and return to the Weyco Group. We will provide FREE outbound shipping for the new item.

DEFECTIVE MERCHANDISE / SHIPPING ERRORS

Please contact info@stacyadams.ca or dial 866-523-8705 for return instructions.

Address your packages to:
WeycoGroup Canada
C/O internet Returns
8205 BD Montreal-Toronto Blvd. Suite 100
Montreal-West, QC H4X 1N1

SHIPPING POLICY

Orders will usually ship within 2-3 business days. Orders placed on Friday, Saturday, Sunday and Holidays are not processed until the following business day.

An automated e-mail will be sent when your order is shipped and your funds are captured. If we do not have a product in stock, you will receive an email with any backorder or cancellation information.

FREE Standard Shipping on Orders of $75.00 or More
Standard (Ground) shipping via Canada Post is available within Canada. Actual shipping time is 3-7 business days. Canada Post does not deliver to Post Office Boxes.
*We will not accept orders shipping to forwarding companies.

$8.00 Standard Shipping on Orders less than $75.00
Standard (Ground) shipping via Canada Post is available within Canada. Actual shipping time is 3-7 business days. Canada Post does not deliver to Post Office Boxes.

** Additional $75.00 will be charged to orders shipping to certain remote locations.

Remote charges will be indicated during the checkout process.